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| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Sr. CRM Manager, Luxury Fashion シニアCRMマネージャー ラグジュアリーファッション
Our client, a leading luxury brand in the fashion and apparel industry, is seeking a Sr. CRM Manager to join their team. This role offers the opportunity to manage and enhance customer relationships for a prestigious brand, leveraging your extensive experience in CRM strategies.
仕事内容:
- CRM戦略の策定と実施:ブランドのCRM戦略を先導し、顧客体験を向上させる。
- 顧客情報分析:データを分析し、エンゲージメント向上の施策を考案。
- CRMソフトウェアの運用管理:SalesforceやHubSpotの管理。
- チーム運営管理:CRMチームの運営とパフォーマンス管理。
- パーソナライズマーケティング:高級顧客向けのキャンペーン開発。
- 営業・マーケティングとの協力:CRM施策を一致させるための協力。
応募資格:
- CRM管理経験:8年以上の実績。
- 業界経験:ラグジュアリーファッションやアパレル業界での経験があれば尚可。
- CRMソフトウェアスキル:SalesforceまたはHubSpotの使用経験。
- 分析スキル:顧客情報分析に強い能力。
- チーム管理能力:チームリーダーシップの経験。
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Apparel, Fashion |