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【Bilingual (N2)】 Corporate IT | Trading Card Business
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 10 million yen |
Job Description
Bilingual (N2+) l Corporate IT Engineer | Global Trading Card & Collectibles Business | Up to 10.0M JPY (Permanent)
Why Should You Apply
-【Global Trading Card & Collectibles Business】Support IT operations for a global business handling trading cards and other valuable collectibles.
-【Corporate IT Operations】Support and improve IT operations for the Japan office, including end-user support, device management, identity tools, and collaboration platforms.
-【Bilingual Global Collaboration】Work with international IT teams using both Japanese and English in a multinational environment.
Responsibilities
- Troubleshoot hardware, software, networking, endpoint, and collaboration tool issues across Windows, macOS, mobile devices, and office environments.
- Support corporate IT tools including Okta, Google Workspace, Jira ITSM, endpoint management solutions, and related systems.
- Assist with user onboarding/offboarding, device management, system documentation, and IT operational improvements.
- Maintain conference room AV equipment and provide high-quality IT support for executive-level users.
- Collaborate with global IT teams to resolve complex issues and improve IT support processes.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Entry Level |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | Permission to work in Japan required |
Required Skills
Requirement
- 3–20+ years of experience in IT desktop support, corporate IT, or similar IT operations roles
- Experience supporting Windows, macOS, networking, mobile devices, video conferencing, and business applications
- Business-level Japanese and English communication skills
- Strong customer service mindset and ability to communicate effectively with users and stakeholders
- Experience with Active Directory, Okta, Google Workspace, Jira ITSM, MDM, scripting, or automation is a plus
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 10 million yen |
| Work Hours | 9:00 – 18:00 (Mon-Fri) |
| Holidays | Saturday, Sunday, and National Holidays, Year-end etc |
| Industry | Other (IT, Internet, Gaming) |
Job Category
- IT, Web and Communication Jobs > In-house SE, System Management Jobs
- IT, Web and Communication Jobs > Network Engineer Jobs
- IT, Web and Communication Jobs > Technical Support Jobs
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
