Global Field Operations Manager グローバルフィールドオペレーションマネージャー

Global Field Operations Manager グローバルフィールドオペレーションマネージャー - Travel Industry (Remote/Hybrid, VISA Sponsorship)



Our client, a growing travel company, is seeking a Global Field Operations Manager to join their team in Japan, focusing on delivering exceptional travel experiences in Asia. This role offers the opportunity to lead a global team, develop strategic relationships, and ensure high-standard client experiences across all destinations. Benefits include a competitive salary starting from 7,330,824 JPY per year, extensive travel throughout Asia, flexible working options, and comprehensive health insurance.


Key Responsibilities:

• - Lead global team of tour leaders and guides
• - Develop and implement Field Operations strategy
• - Ensure adherence to sustainability policies
• - Provide coaching and training to Field Operations Team Leaders
• - Manage annual Field Operations budget
• - Strengthen inter-functional relationships with Sales and Marketing
• - Conduct market and competitor analysis
• - Oversee recruitment and training of tour leaders and guides

Qualifications:

• - Strong understanding of the tourism industry within Asia
• - Experience managing geographically dispersed teams
• - Experience leading tours for diverse client bases
• - Demonstrated experience in coaching and developing management staff
• - Proven experience devising and implementing new strategies
• - Comprehensive understanding of networking opportunities
• - Spoken and written Japanese equivalent to JLPT N2 is preferred but not mandatory
• - Experience in a leadership role in a travel business is preferred but not mandatory
• - Experience in setting and managing large budgets is preferred but not mandatory