WellBe International Loss Adjusters Limited

Established in Hong Kong in 2012, WellBe International Loss Adjusters Limited is a specialized company within the WellBe Group, a corporate family dedicated to supporting Japanese individuals and companies active overseas. This subsidiary is responsible for the insurance loss services sector of the group's operations.

The company's primary business is "loss adjusting." This refers to the investigation services required to ensure that insurance claims are processed appropriately when expatriates or travelers abroad experience an insured event, such as an illness, injury, or theft. Specifically, this is a highly specialized field that involves confirming the circumstances and facts of an incident, determining its cause, and calculating the value of the damages based on the terms and conditions of the insurance policy.

Acting on requests from insurance companies, the firm contributes to the prompt and smooth payment of claims by conducting investigations and assessments from a neutral and impartial third-party perspective. This work is vital for policyholders to receive their rightful compensation, and it provides insurance companies with an objective basis for judging the validity of a claim.

Furthermore, both the Hong Kong headquarters and the Tokyo branch operate alarm centers, working in close coordination with the group's core emergency assistance services. A key strength of the company is its ability to handle the entire process internally, from the initial response upon receiving a report of an accident or illness to the subsequent investigation and assessment for the insurance claim. This seamless integration allows the company to provide a service built on security and trust to clients who find themselves in trouble overseas.