PR/120504 | Customer Service & Sales Support - International Trading

Customer Service & Sales Support - International Trading
 

Salary: 30,000 - 40,000 THB/month
Working Hours: Mon-Fri, 08:30-17:30 (Office-based)
Location: Bang Na, Bangkok

Our client, a leading international B2B business operating across Southeast Asia, is looking for a proactive and detail-oriented Customer Service & Sales Support professional to support order management, customer service, logistics coordination, import/export operations, and supply chain activities.

Key Responsibilities

• Manage customer orders from PO receipt to delivery, ensuring accurate order processing and timely communication with customers.

• Coordinate with internal teams, suppliers, and logistics providers to ensure smooth order fulfillment and shipment arrangements.

• Prepare and maintain sales and shipping documentation, including quotations, invoices, sales orders, and import/export documents.

• Monitor shipment status, inventory availability, and delivery schedules while proactively resolving operational issues.

• Support the sales team with quotations, reporting, customer data management, and administrative tasks.

• Ensure compliance with import/export regulations and maintain accurate records within the ERP system.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.

• 2-5 years of experience in Customer Service, Sales Administration, Logistics, Import/Export, or Order Management.

• Familiarity with ERP systems (SAP, Oracle, or similar) and Microsoft Excel.

• Good command of English and strong communication skills.

• Detail-oriented, proactive, and able to coordinate effectively with multiple stakeholders in a fast-paced environment.

Benefits

• Performance Bonus

• Annual Leave

• Provident Fund

• Health Insurance Coverage