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PR/120504 | Customer Service & Sales Support - International Trading
| Location | Thailand, Bangkok |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Customer Service & Sales Support - International Trading
Salary: 30,000 - 40,000 THB/month
Working Hours: Mon-Fri, 08:30-17:30 (Office-based)
Location: Bang Na, Bangkok
Our client, a leading international B2B business operating across Southeast Asia, is looking for a proactive and detail-oriented Customer Service & Sales Support professional to support order management, customer service, logistics coordination, import/export operations, and supply chain activities.
Key Responsibilities
Manage customer orders from PO receipt to delivery, ensuring accurate order processing and timely communication with customers.
Coordinate with internal teams, suppliers, and logistics providers to ensure smooth order fulfillment and shipment arrangements.
Prepare and maintain sales and shipping documentation, including quotations, invoices, sales orders, and import/export documents.
Monitor shipment status, inventory availability, and delivery schedules while proactively resolving operational issues.
Support the sales team with quotations, reporting, customer data management, and administrative tasks.
Ensure compliance with import/export regulations and maintain accurate records within the ERP system.
Qualifications
Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
2-5 years of experience in Customer Service, Sales Administration, Logistics, Import/Export, or Order Management.
Familiarity with ERP systems (SAP, Oracle, or similar) and Microsoft Excel.
Good command of English and strong communication skills.
Detail-oriented, proactive, and able to coordinate effectively with multiple stakeholders in a fast-paced environment.
Benefits
Performance Bonus
Annual Leave
Provident Fund
Health Insurance Coverage
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General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Thailand, Bangkok
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Other (Trade) |
