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| Location | Malaysia, Kuala Lumpur |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Our client, well established company, looking for suitable candidates
JOB RESPONSIBILITIES
Assist in managing ITSM tools and the customer support portal; provide technical support and training to staff. Escalate issues to outsourced vendors and ensure timely resolution.
Drive the change management process by conducting CAB meetings, reviewing and approving changes, and tracking KPIs for continuous improvement.
Support incident management by acting as an escalation point, coordinating responses, and providing timely updates to stakeholders. Review and improve process performance.
Monitor and review the performance of physical security controls, systems, and processes to ensure site security. Manage outsourced security service vendor
JOB REQUIREMENTS
Diploma or Degree in related Engineering/IT courses
Certified practitioner of ITIL, CDCP, CDCS or equivalent.
At least 5 years of relevant work experience in working in Data centre environment related to physical security or Data Centre Network layer 1/2 deployment.
Experience in project manage web portal development and understand IT related deployment.
Familiar or proven track record in leading certification programs, including ISO/ISMS 27001, BCP related certification.
Interested candidates can apply online
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| Minimum Experience Level | Over 6 years |
| Career Level | Mid Career |
| Minimum English Level | Native Level |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Other (Manufacturing) |