PR/161240 | DATA CENTRE ENGINEER

Our client, well established company, looking for suitable candidates

JOB RESPONSIBILITIES 

• Assist in managing ITSM tools and the customer support portal; provide technical support and training to staff. Escalate issues to outsourced vendors and ensure timely resolution.

• Drive the change management process by conducting CAB meetings, reviewing and approving changes, and tracking KPIs for continuous improvement. 

• Support incident management by acting as an escalation point, coordinating responses, and providing timely updates to stakeholders. Review and improve process performance.

• Monitor and review the performance of physical security controls, systems, and processes to ensure site security. Manage outsourced security service vendor

JOB REQUIREMENTS 

• Diploma or Degree in related Engineering/IT courses
  Certified practitioner of ITIL, CDCP, CDCS or equivalent.
  At least 5 years of relevant work experience in working in Data centre environment related to physical security or Data Centre Network layer 1/2 deployment.

• Experience in project manage web portal development and understand IT related deployment.

• Familiar or proven track record in leading certification programs, including ISO/ISMS 27001, BCP related certification.

Interested candidates can apply online