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Job ID : 1602152 Date Updated : July 15th, 2026

Mystery Shopper Opportunity

Hiring Company Multisearch AG
Location Available across Japan
Job Type Freelance
Salary Negotiable, based on experience

Job Description

≪Job Description & Position Highlights≫

  • Research customer service experiences at retail stores, restaurants, and online services, and prepare evaluation reports
  • Contribute to improving companies’ customer experiences through candid feedback from the user’s perspective
  • Start with no prior experience and gain practical experience while utilizing your observational skills and writing abilities
  • Work flexibly as a freelancer, choosing projects that fit your location and schedule

【Job Responsibilities】
We are looking for reliable and detail-oriented individuals to join our network of Mystery Shoppers / Customer Experience Evaluators.
As a Mystery Shopper, you will evaluate customer service experiences at stores, restaurants, or online platforms and provide honest feedback through a simple report.

<What we offer>

  • Flexible freelance assignments
  • Choose assignments based on your availability and location
  • Payment per completed evaluation

Join us and help leading brands improve their customer experience.

【Employment Type】
Flexible freelance assignments

【Salary】
Based on experience and skill level

【Working Hours】
In accordance with company regulations
*Choose assignments based on your availability and location

【Work Location】
In accordance with company regulations
*Choose assignments based on your availability and location

【Holidays & Leave】
In accordance with company regulations
*Choose assignments based on your availability and location

【Benefits & Welfare】
In accordance with company regulations

General Requirements

Minimum Experience Level No experience
Career Level Entry Level
Minimum English Level Daily Conversation
Minimum Japanese Level Native
Minimum Education Level High-School
Visa Status Permission to work in Japan required

Required Skills

【Requirements】

  • Good observation skills and attention to detail
  • Ability to follow instructions and meet deadlines
  • Smartphone with internet access
  • Good written communication skills
  • Previous mystery shopping experience is a plus but not required

Job Location

  • Available across Japan

Work Conditions

Job Type Freelance
Salary Negotiable, based on experience
Work Hours In accordance with company regulations
Holidays In accordance with company regulations
Industry Think Tank, Research Institute

Job Category