PR/160425 | Senior PMO (Retail Transformation) - (IT Consulting | Flexible Work)

Senior PMO (Retail Transformation) (Malaysian)
RM15,000 ~ RM20,000
Location:  Mont Kiara, Kuala Lumpur
Employment Type: Full-Time

Established in 1998, known as Creative Sustainable Lead, has been a pioneer in consultancy and system development, specializing in driving innovative and sustainable IT solutions for over 27 years. With a wealth of experience and a steadfast dedication to excellence, we have earned our place as a trusted partner in the global business arena.

Key Responsibilities

• Conduct detailed analysis of existing business processes, workflows, and systems (AS-IS)

• Develop and present future-state processes and system solutions (TO-BE) to stakeholders

• Engage business users and stakeholders to understand operational challenges and objectives

• Lead requirement gathering sessions across departments (e.g., operations, sales, finance, supply chain)

• Prepare and document Business Requirements (BRD) and System Requirements Specifications (SRS)

• Translate business needs into clear functional and technical requirements

• Collaborate with technical teams to ensure accurate system design and implementation

• Monitor project progress, scope, risks, and deliverables to ensure successful execution

• Act as the key liaison between business units and IT teams

• Drive continuous improvement and identify optimization opportunities

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Minimum 10+ years of experience in PMO, Business Analysis, or Project Management

• Proven experience in system analysis, business process mapping, and system design.

• Strong knowledge of PHP, Laravel or a similar framework.

• Demonstrated ability to lead and manage a development team.

• Solid understanding of SDLC, project management methodologies, and best practices.

• Strong analytical, problem-solving, and communication skills.

• Strong experience in AS-IS / TO-BE analysis and business process transformation

• Experience working with cross-functional teams and managing complex projects

• Strong documentation skills (BRD, SRS, functional specifications)

• Excellent communication, facilitation, and presentation skills

• Ability to manage multiple stakeholders and priorities effectively

Preferred Skills

• Experience in retail industry (e.g., POS systems, inventory management, supply chain, e-commerce)

• Experience with frontend frameworks (e.g., Vue.js, React, or Nuxt.js).

• Familiarity with cloud platforms (AWS, Azure, or GCP).

• Background in system implementation or digital transformation projects

• Familiarity with SDLC, Agile, or Waterfall methodologies

• Understanding of system integration and enterprise architecture concepts

• PMP, PRINCE2, or equivalent certification is an advantage

• Japanese speaking will be advantage (Option)

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