CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
PR/160391 | After Sales & Service Engineer - Semiconductor (Penang / Kuala Lumpur)
| Location | Malaysia, Kuala Lumpur |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
COMPANY OVERVIEW
A global distinguished engineering service provider is seeking a After Sales & Service Engineer to join the team. You are responsible for ensuring customer satisfaction by providing technical support, troubleshooting, and maintenance services post-sales. You will collaborate with internal teams and customers to address issues, optimize product performance, and uphold service standards.
JOB RESPONSIBILITIES
Provide professional after‑sales technical support and troubleshooting to customers
Perform on‑site service support, maintenance, and product testing
Work closely with regional teams, factories, and principals to ensure smooth operations
Support the sales team with pre‑sales technical queries and application advice
Gather customer feedback, market insights, and competitor information to support business improvement
JOB REQUIREMENTS
Diploma/Degree in any field.
Preferably with at least 3-5 years of experience in aftermarket sales, preferably in the semiconductor industry.
Sensitivity to dealers' and customers' expectations, with a good business sense and understanding of business processes.
Able to work independently and handle pressure.
Strong interpersonal and communication skills, both verbal and written.
Possess own transportation and be willing to travel frequently nationwide or overseas for sales-related purposes if necessary.
#LI-JACMY
#countrymalaysia
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.my/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.my/terms-of-use
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Malaysia, Kuala Lumpur
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Electronics, Semiconductor |
