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Temp - EC Operation
| Location | Tokyo - 23 Wards |
| Job Type | Temporary |
| Salary | Based on hourly rate |
Work Style
Flex TimeJob Description
This role oversees daily e‑commerce operations using SFCC, managing product launches, site updates, and coordination across global teams to optimize performance and user experience. It's a great opportunity to make a tangible impact in a fast‑moving digital commerce environment while growing both operational and CX skills.Client Details
This employer is a globally recognized leader in the fashion and luxury lifestyle industry, known for designing and marketing premium apparel, accessories, fragrances, home goods, and more. With a long-standing heritage and a strong worldwide presence, the company is celebrated for its iconic design aesthetic, high-quality craftsmanship, and influential role in shaping modern lifestyle trends.Description
- Manage daily e‑commerce site operations using SFCC, including product uploads, pricing updates, and content publishing.
- Drive accuracy and consistency across product information, inventory status, and promotional assets.
- Operate site merchandising by adjusting product sequencing, monitoring stock levels, and optimizing for conversion.
- Deliver seamless product launches, promotions, GWP setups, and seasonal sale configurations.
- Run UAT/SIT testing in collaboration with regional teams to ensure smooth feature releases.
- Create and refine CS rules, manuals, and SOPs in partnership with customer service teams.
- Coordinate with logistics and allocation teams to troubleshoot delivery issues and improve fulfillment experience.
- Collaborate with IT and finance teams to resolve payment errors and support system-related fixes.
- Support troubleshooting of site bugs and errors, ensuring timely escalation and resolution.
Job Offer
This role offers a competitive hourly rate up, working with 1-2 remote days per week, and a healthy work-life balance with limited overtime. Candidates will gain hands‑on experience in end‑to‑end e‑commerce operations, exposure to APAC‑wide digital projects, and the opportunity to build valuable skills within a modern, collaborative digital commerce team.To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Cody Fujishiro +81366276110.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Daily Conversation |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | No permission to work in Japan required |
Required Skills
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Temporary |
| Salary | Based on hourly rate |
| Hourly Rate | ¥2800 - ¥3000 |
| Work Hours | 9:30-18:30 (1-hour break) |
| Industry | Retail |
