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PR/110146 | Customer Support Executive
| Location | India, New Delhi |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Location - New Delhi
Designation - Customer Support Executive
Job Description -
• Handle customer inquiries regarding courier and air cargo shipments
• Monitor shipment status and coordinate issue resolution
• Communicate with clients via email and phone
• Manage delays, damages, customs issues, and provide initial support
• Data entry, shipment tracking, and reporting
• Collaborate closely with Sales and Operations
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.in/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.in/terms-of-use
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Native |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- India, New Delhi
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Logistics, Storage |
