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PR/087127 | After-Sales Service Engineer
| Location | United States, Ontario |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
POSITION TITLE After-Sales Service Engineer (Feeding Equipment)
POSITION SUMMARY
In this role, you will provide after-sales service and technical support for livestock feeding equipment across North America. Responsibilities include on-site troubleshooting, commissioning, performance optimization, and delivering training to customers and dealer partners, ensuring safety, efficiency, and customer satisfaction in collaboration with internal teams.
RESPONSIBILITIES
Provide after-sales service, inspection, preventive maintenance, and on-site technical support for livestock feeding equipment (TMR mixers, feeding vehicles, intelligent feeding systems)
Perform diagnostics, parts replacement, commissioning, and performance optimization
Deliver training and maintenance guidance to dairy farms and dealer partners
Maintain service records, report field issues, and provide feedback for product improvement
Collaborate with sales and engineering teams to ensure smooth post-delivery operations
Manage warranty and service processes, ensuring industry-standard response times and quality
QUALIFICATIONS
Minimum 3 years of experience in after-sales service, field engineering, or technical support
Educational background in Mechanical Engineering or related field preferred
Experience with agricultural machinery, mechanical repair, electrical maintenance, or livestock/farm equipment
Knowledge of hydraulic systems, drivetrains, mechanical structures, or electromechanical systems is a plus
Strong troubleshooting and problem-solving skills
Excellent communication and time management abilities
Willingness to travel within North America; valid driver’s license preferred
Proactive and able to work independently in a fast-growing environment
LOCATION Ontario, California
SALARY USD70,000-90,000 (based on experience and skills)
TIME OFF & BENEFITS 3 weeks paid annual leave + U.S. public holidays, comprehensive medical insurance
#LI-JACUS #LI-US #countryUS
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General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Fluent |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- United States, Ontario
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | IT Consulting |
