CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
テクニカルサポート（在宅勤務可）
| Location | Tokyo - 23 Wards |
| Job Type | Temporary |
| Salary | 3 million yen ~ 4.5 million yen |
Work Style
Remote Work and WFHJob Description
仕事内容
エンドユーザーからの問い合わせに対し、電話・メール・チャットで対応。
問題の再現、原因分析、解決策提示、文書化、必要に応じて社内エスカレーションを行います。
お客様からのお問い合わせに対し、電話・メールにて回答をご提供する
検証環境での問題再現
複雑な問題や製品バグのエスカレーション
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Basic (Amount Used: English usage about 10%) |
| Minimum Japanese Level | Native |
| Minimum Education Level | Technical/Vocational College |
| Visa Status | Permission to work in Japan required |
Required Skills
応募資格
ITヘルプデスク／サービスデスク経験 1年以上
インフラ運用・保守経験
Microsoft製品のITサポート経験
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Temporary |
| Salary | 3 million yen ~ 4.5 million yen |
| Industry | IT Consulting |
