Technical Marketing/ Technical Support- ICP-MS（未経験歓迎）

This role supports the growth of the ICP-MS business by providing technical expertise and training to internal engineering teams. You will play a key role in product support strategy, cross-functional collaboration, and technical escalation handling.

Client Details

• A world-leading manufacturer of bioanalytical instruments.
• Provides a wide range of analytical instruments (e.g. ICP-MS, HPLC) and other solutions to various industries, primarily pharmaceuticals, as well as environmental analysis, semi-conductor, food and forensic science.

Description

• Provide technical support to field and remote engineers
• Collaborate with global teams and develop technical support strategies for new and existing products
• Prepare training materials and conduct internal product training
• Liaise with sales, marketing, pre-sales, and QA to foster product improvement

Job Offer

• Utilize your English capabilities and contribute to global strategy for technical support
• Work cross-functionally with multiple departments, including product development, quality assurance, and marketing, and gain a wide span of insights
• Extensive internal training programs. Chances of internal movement
• Stable and supportive work environment
• Remote work

Page Group Japan is acting as an Employment Agency in relation to this vacancy.

• Technical experience related to ICP-MS (e.g. FSE/ Service, QA/ QC, R&D)
• Or experience as a user of ICP-MS (e.g. as a researcher/ technician)
• Business level in Japanese and in English