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Job ID : 1561349
Date Updated :
October 13th, 2025
MNC, WLB, Bilingual Environment
Senior Technical Consultant(eSIM/SIM)
| Hiring Company | IDEMIA |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 8 million yen ~ 10 million yen |
Work Style
Casual Clothing Flex TimeJob Description
- Ensures to be the main contact point for technical topics between customers and IDEMIA
- Acts to understand customer technical needs and identifies potential products in relation to IDEMIAs product roadmap
- Promotes IDEMIA products and services to customers
- Provides on-going technical support to sales and contributes towards the preparation of sales presentations, tender responses and proposals
- Implements projects
- Collects functional requirement specifications for applicable products with the customer
- Manages the product selection process and ensures the right product is selected to match customer’s requirement
- Participates in the project delivery and technical implementation
- Coordinates final validation for applicable products with customers
- Mainains a close relationship with technical counterpart of custome
- Engages constantly in product specification reviews to upsell and influence the next product evolution
- Assists in quality complaints from customer on delivered products through first level local troubleshooting
- Supports quality team in the resolution of problem and coordinates response or communication to the customer
- Promotes and implements standard and customized products for medium to large-size customers
- Assists in troubleshooting and quality complaint resolution
- Works independently with general supervision
- May help and assist other team members
General Requirements
| Minimum Experience Level | Over 6 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
- At least 5 years working experience in areas of technical consulting / technical support for Japanese customers
- Strong knowledge in Computer Programing or Software Programing (user requirement creation, design, development, testing, troubleshooting)
- Degree in Computer Science or Telecommunication from a recognized institution
- Prefer to have technical knowledge with JavaCard/ 3GPP/ ETSI / GSMA / TCA / Global Platform / ISO 7816 standard.
- Prefer to have technical knowledge with Cryptography - Symmetric/Asymmetric Algo., / PKI / Authentication / Certificate
- Prefer to have technical knowledge in JavaCard applet/ firmware / software product
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 8 million yen ~ 10 million yen |
| Salary Bonuses | Bonuses paid on top of indicated salary. |
| Salary Commission | Commission paid on top of indicated salary. |
| Job Division | Connectivity Services |
| Industry | IT Consulting |
Job Category
- Sales Jobs > Pre-sales Jobs
- IT, Web and Communication Jobs > IT Consultant Jobs
- IT, Web and Communication Jobs > Telecommunication Engineer Jobs
- IT, Web and Communication Jobs > Technical Support Jobs
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
