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Job ID : 1559908 Date Updated : September 30th, 2025

PR/109743 | Sr Executive – Customer Support

Location India, Gurugram
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Position: Sr Executive – Customer Support
Location: Gurgaon
•    Taking rates, follow -up & coordinate with Airlines and Shipping lines for rates & status.
•    Coordinate with Customers for business & queries 
•     Update & share customer’s DSR
•    Coordinate with operation team & custom broker for smooth execution of shipments.
•    Coordinate with overseas office.
•    Maintain the weekly query sheet .
•    Should have basic knowledge of freight forwarding
•    Good communication skills
•    Can handle the time management & work pressure.

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General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level None
Minimum Japanese Level None
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • India, Gurugram

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Logistics, Storage

Job Category