PR/123144 | Collection & Planning Manager

Job Description:

• Provide support in the implementation and adherence to company Rules and Standard Operating Procedures (SOP).

• Ensure adequate staffing across all departments; identify and report reasons for any manpower gaps.

• Develop and implement incentive schemes based on KPIs set by management. Responsible for the calculation and monthly distribution of incentives.

• Oversee and monitor the team’s activities.

• Drive and ensure the achievement of Desk Collection (DC) targets.

• Monitor and ensure the proper execution of restructuring administration activities.

• Ensure timely and accurate submission of all management-requested reports.

• Lead initiatives related to system improvements and anti-fraud measures within the collections function.

Requirements:

• Minimum of a Bachelor’s Degree in Business Administration, Management, or a related field.

• At least 3 years of relevant experience in financial services or multi-finance companies.

• At least 5 years of experience in strategic desk collection planning role.

• Proficient in both written and spoken English and Bahasa Indonesia.

• Computer literate, especially in MS Office applications (Word, Excel, PowerPoint).

• Strong skills in data analysis, reporting, communication, negotiation, leadership, and networking.