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Job ID : 1552570 Date Updated : July 22nd, 2025

Customer Support Team Lead

Location Tokyo - 23 Wards
Job Type Contract
Salary 5 million yen ~ Negotiable, based on experience

Job Description

Join a global leader in the gaming industry dedicated to supporting developers and publishers with player engagement, community management, and trust and safety services for AAA Indie titles.

You will manage and motivate teams, act as teh primary liasion with clients, oversee project performance, and ensure smooth operations. 

General Requirements

Minimum Experience Level Over 1 year
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level High-School
Visa Status Permission to work in Japan required

Required Skills

  • Native level Japanese and excellent English skills.
  • Experience in Customer Support
  • Strong leadership skills and decision-makinh abilities.

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Contract
Salary 5 million yen ~ Negotiable, based on experience
Industry Gaming

Job Category

  • Customer Service, Secretary and Administration > Customer Service, Customer Success
  • Legal, General Affairs and Public Relations > General Affairs
  • IT, Web and Communication > Game Developer