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PR/086946 | Customer Service (m / f / d)
| Location | Germany, Stuttgart |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Company Overview
The Japanese leading automotive parts manufacturing company is looking for customer service (m/f/d) to deliver high-quality products and exceptional customer service. Their dedication to innovation and excellence has made them a trusted partner in the automotive industry.
Key Responsibilities:
Serve as the primary point of contact for German-speaking customers.
Respond to customer inquiries via phone, email, and other communication channels.
Provide accurate information about the products and services.
Resolve customer issues and complaints in a timely and professional manner.
Maintain and update customer records in the database.
Collaborate with internal teams to ensure customer needs are met.
Identify opportunities to improve customer satisfaction and loyalty.
Prepare and present regular reports on customer service activities.
Qualifications:
Native-level proficiency in German.
Business-level proficiency in English.
Minimum of 7 years of experience in customer service.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Knowledge of the automotive industry is a plus.
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.de/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.de/terms-of-use
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Germany, Stuttgart
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Other (Manufacturing) |
Job Category
- Other > Other
