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Job ID : 1549532 Date Updated : July 8th, 2025

PR/094887 | IT Service Engineer

Location Vietnam, Hanoi
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Location

Hanoi

 

Company Overview:

A leading global technology firm is expanding its healthcare IT footprint in Vietnam, focusing on advanced medical imaging and diagnostic solutions.

 

Job Responsibilities:
  • System Support & Maintenance
    • Conduct software updates and troubleshoot issues related to PACS and IT workstations.
    • Perform site assessments and ensure compatibility with third-party systems.
    • Provide regular progress updates and technical reports to management.
  • Marketing & Event Support
    • Assist in organizing and executing product demonstrations at seminars, workshops, and exhibitions.
    • Prepare demo units and promotional materials.
  • Pre-Sales Engagement
    • Deliver product training and technical documentation to partners.
    • Support solution design based on customer workflows and requirements.
    • Assist in creating technical specifications and competitive product presentations.
  • Post-Sales Implementation
    • Guide partners through system deployment and integration with hospital IT infrastructure.
    • Provide hands-on training and ongoing technical support.
    • Monitor project progress and share updates with internal teams.
  • Market Feedback & Improvement
    • Gather insights from partners and clients to identify product improvement opportunities.
    • Investigate market trends and propose technical solutions.

 

Job Requirements:
  • Minimum 3 years of experience in healthcare IT, especially with RIS-PACS systems. 
  • Solid understanding of DICOM, HL7, and medical imaging workflows. 
  • Proficient in server hardware, storage systems (NAS/SAN), RAID, and virtualization (VMware/Hyper-V). 
  • Strong networking knowledge: TCP/IP, VLAN, firewalls, routing, and domain management. 
  • Effective communicator in English and Vietnamese 
  • Skilled in Microsoft Office tools (Word, Excel, PowerPoint). 
  • Strong problem-solving mindset and customer-oriented approach.
 
Benefits:
  • Attractive salary and comprehensive benefits package. 
  • Opportunity to work with cutting-edge healthcare technologies. 
  • Dynamic and supportive international work environment. 
  • Career development and training opportunities.

 

Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

 

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General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Vietnam, Hanoi

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry IT Consulting

Job Category

  • Other > Other