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NEW: Customer Service & Operations - Fintech Firm!
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 4 million yen ~ 5 million yen |
Job Description
The roles entails handling operational tasks and providing support for customer's subscriptions and other service request.
Client Details
Our client is an international Fintech company in the insurance space.
Description
The roles entails handling operational tasks and providing support for customer's subscriptions and other service request. Among the main responsibilities:
▪ Communicate with customers and service providers to support with inquiries and resolve claims
▪ Prepare and arrange packaging shipments to customers
▪ Communicate with repair service providers for repair cases.
▪ Prepare operations reports
Job Offer
- The chance to directly impact the local business and to communicate directly with upper management abroad
- A professional and dynamic work culture.
- An international job scope.
- A standard M-F 9am to 6pm schedule with WFH allowed (after probation)
This is a fantastic opportunity for the right candidate to make their mark within a large organization in the Financial Services industry. We encourage all interested and qualified individuals to apply.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
A successful candidate should possess the following qualifications in order to success in the role:
- Having an experience in Call center/Customer service
- Can communicate in English at a good business level
- High business level of Japanese
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 4 million yen ~ 5 million yen |
| Industry | Insurance |
Job Category
- Customer Service, Secretary and Administration > Customer Service, Customer Success
