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Job ID : 1542497 Date Updated : May 27th, 2025

PR/095319 | Customer Service Engineer

Location Singapore, Singapore
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Responsibilities:

  • Deliver on-site technical support including installation, maintenance, and troubleshooting.

  • Resolve customer issues promptly and efficiently.

  • Perform routine inspections and preventive maintenance to ensure equipment reliability.

  • Continuously update technical skills to stay aligned with industry developments

  • Communicate effectively with clients and headquarters to tailor solutions.

  • Build strong customer relationships to ensure satisfaction and loyalty.

  • Support planning and execution of field service projects, ensuring quality and timeliness.

  • Collaborate closely with the technical team in Japan to deliver high-end services.

  • Handle additional tasks as assigned by management

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Singapore, Singapore

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Other (Manufacturing)

Job Category

  • Other > Other