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Job ID : 1495342 Date Updated : November 6th, 2024

Waiter - Nagano

Hiring Company Wyndham Destinations Japan LTD
Location Nagano Prefecture, Chikuma-shi
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

POSITION REPORTS TO: Operations Manager

 

POSITIONS REPORTING TO THIS POSITION: Nil

 

KEY RELATIONSHIPS:

 

Internal:  Reservations, Guest Relations, Guest Services, Housekeeping, Kitchen

External:  Guests

 

PRIMARY OBJECTIVES:

To ensure high satisfaction of dining experience.

,

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

  • Greet all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.
  • Coordinate set up of dining areas as per reservations received.
  • Coordinate food delivery, bussing, and services at the dining room.
  • Solicit and upsell beverage at the dining room and the bar.
  • Have good knowledge of local area.
  • Be attentive to all guest requests.
  • Contact Managers when problems arise.
  • Ensure inventory of supplies and condiments are stocked.
  • Maintain cleanliness of the dining and bar area.
  • Report to Manager for faulty operating equipment.
  • Report all Guest complaints to Manager.
  • Attend to meetings.
  • Attend to adhoc tasks delegated by Manager.
  • Have basic knowledge of prepare cocktails and beverages.

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Daily Conversation (Amount Used: English usage about 50%)
Minimum Japanese Level Fluent
Minimum Education Level Technical/Vocational College
Visa Status Permission to work in Japan required

Required Skills

KEY POSITION CRITERIA:

  • Able to work in multi-cultural environment.
  • Good communication skills.
  • Good Interpersonal Skills.
  • Ability to use POS.
  • Fluent in Japanese.
  • Second foreign language is preferred.

Job Location

  • Nagano Prefecture, Chikuma-shi

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Hotel

Job Category

  • Hotel, Travel and Hospitality > Food & Beverage Operations
  • Hotel, Travel and Hospitality > Other (Hotel, Travel and Hospitality)

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company
Non-Japanese Ratio Majority Japanese