Engineering Service Manager

Purpose of this Position

Engineering support services at Data Centre in the office environment including electrical, mechanical, fire protection, general construction, energy conservation, environmental protection, safety at work and other facilities related engineering in customer Japan site.

Responsibilities

• Operation and Management of the high-voltage power system and critical facilities in Data Centre located in the office of global company. 
•  Achieve continuity of critical engineering services with focus on uptime and operation at optimum efficiency
•  Conduct Critical Facility Manager role with engineering management programs and ensuring safe and compliant workplaces
•  Perform planned preventive maintenance (PPM) management of the critical facilities through contracted facility vendors
•  Coordinate change management processes in accordance with client change policies and service level expectations.
•  Support KPI’s, ensuring that all work orders are electronically closed out within customer service level expectations
• Develop mid to long term capital investment plan
• Support business processes and operational risk assessments, work plans and procedures to mitigate against disruption to services during maintenance,repair or upgrade works
• Support internal ISS and client driven program to completion in a timely fashion.
• Deliver the monthly reports and related administration work

Qualification Requirement

• Data Center facility operation and/or similar work experience as Elecrcial Engineer
• Denken 3-shu qualification is a plus
• Japanese and English verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Pre-Requisites and Personal Attributes

• Either Japanese citizen or non-Japanese who holds a work permit visa applicable to this position

• Minimum 3 years experience required in the field of critical facilities management

•  Willing to work after office hours/weekends if required
•  Proficient in MS Office