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Job ID : 1437600 Date Updated : November 28th, 2025
外資系企業の総合ファシリティマネジメントやオフィスサポートサービスを提供

外資大手IT企業の常駐型ファシリティーマネージャー/英語スキル必須/クライアントオフィスのより良いオフィス環境を支援

Hiring Company ISS Japan Co. Ltd.
Location Tokyo - 23 Wards, Koto-ku
Job Type Permanent Full-time
Salary 8 million yen ~ 12 million yen

Job Description

【本ポジションの魅力】

  • グローバル企業のオフィス運営を支え、快適で安全な職場環境づくりに貢献する重要ポジション
  • グローバル基準の安全衛生(HSE)プログラムを推進し、持続可能な職場運営を実現
  • 海外チームやクライアントとの連携が多く、英語力を実務で活かしながら成長

Purpose of this Position:


To delivery of contracual facility management services to the client as FM service provider, with a particular focus on roles and responsibilities on 1) Client relationship management, 2) FM operations management, 3) Finance management, 4) Governance & Compliance management, 5) HSE management, 6) Team management. 

Responsibilities:

1) Client relationship management

- Weekly client meeting and reporting

- Ensuring high client satisfaction

2) FM operations management

- Service delivery in a good timely manner and quality for all contractul scopes including both hard and soft services

- Perform problem solving ability

- Subcontractors management

3) Finance management

- Ownership of P&L of assigned client account

- Annual budget exercise and monthly budget management

- Achieving annual finance target by managing revenue and cost

4) Governance & Compliance management

- Monthly internal governance report 

- KPI management

- Aligment with ISS regional accout directions and intiatives

5) HSE management

- Execution of safety training

- Ensuring zero recordable incidet throughout the year

6) Team management

- Weekly team meeeting

- Performance review and managment

- Coaching when necessary

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level (Amount Used: English usage about 50%)
Minimum Japanese Level Fluent
日本語検定N1レベル必須
Minimum Education Level Technical/Vocational College
Visa Status Permission to work in Japan required

Required Skills

応募必須条件

  • 日本語流暢、英語ビジネスレベル以上(クライアントと日本語英語でコミュニケーションが円滑に取れる方。)
  • 総務部でのリーダー職以上のご経験、もしくはオフィスの施設管理経験者
  • 必要に応じて、勤務時間外や週末の業務に対応できる方
  • Microsoft Officeの操作に習熟している方
  • AutoCADの基本操作ができる方は尚可

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選考プロセス
 書類選考→面接2回→内定
 ※面接はクライアントのリージョナルマネージャー、当社のリージョナルマネージャーとの面接があります。

Job Location

  • Tokyo - 23 Wards, Koto-ku
  • Hanzomon Line, Sumiyoshi Station

Work Conditions

Job Type Permanent Full-time
Salary 8 million yen ~ 12 million yen
Salary Bonuses Bonuses included in indicated salary.
Work Hours 9:00 - 18:00(休憩60分)
Holidays 完全週休2日制(土・日)、祝日、年末年始、夏季休暇 など
Industry Other (Real Estate, Construction)

Job Category

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company
Non-Japanese Ratio Majority Japanese