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求人ID : 1602478 更新日 : 2026年07月14日

PR/110537 | Customer Relationship Executive

勤務地 インド, Bangalore
雇用形態 正社員
給与 経験考慮の上、応相談

募集要項

Job Title - Customer Relationship Executive

Location - Gurgaon

 

Seeking experienced CRM professional for a renowned automotive brand

 

Responsibilities

 

CRM & Client Retention
• Maintain accurate guest profiles and interactions within the dealership CRM platform.
• Execute timely follow-ups for enquiries, bookings, deliveries, anniversaries, renewals, and service milestones.
• Build repeat and referral business through exceptional relationship management and customer advocacy.
• Coordinate closely with after-sales, CRM, finance, and delivery teams to ensure a unified luxury ownership experience.
• Monitor guest satisfaction indicators including NPS and take proactive corrective actions where required.
 
Brand Representation & Showroom Excellence
• Uphold Lexus showroom etiquette, grooming standards, and luxury brand presentation at all times.
• Support luxury marketing initiatives, curated guest events, lifestyle collaborations, and showroom showcases.
• Stay updated on Lexus products, premium mobility trends, EV/hybrid technologies, and competitor offerings.
• Ensure confidentiality, professionalism, and sensitivity while interacting with high-profile guests.

 

Requirement

  • 1-5 Years of experience

  • Graduate or above

Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.

Privacy Policy Link: https://www.jac-recruitment.in/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.in/terms-of-use

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル 無し
最終学歴 短大卒: 準学士号
現在のビザ 日本での就労許可は必要ありません

勤務地

  • インド, Bangalore

労働条件

雇用形態 正社員
給与 経験考慮の上、応相談
業種 自動車・自動車部品

職種