PR/119672 | Global COO - Japanese Speaking

Global COO – Japanese Speaking  

 Location: Bangkok (Hybrid)
 Working Hours: Mon–Fri, 9:00–18:00

Company Overview

Our client is a rapidly growing IT company providing a project management platform designed for the construction and non-office workforce industry. With strong global expansion plans, they are seeking a senior leader to drive business growth and operational excellence.

Job Responsibilities

• Lead and scale global operations across Customer Success and Business Development functions

• Build, manage, and develop a high-performing global team

• Define and execute strategies to drive customer satisfaction, retention, and business growth

• Oversee customer onboarding and implementation projects globally

• Develop and improve training systems, tools, and support frameworks for distributors and partners

• Formulate and execute global expansion strategies based on market research and competitive analysis

• Drive international sales, marketing, and revenue growth initiatives

• Identify, develop, and manage strategic partnerships and alliances

• Strengthening organizational capabilities, including HR and cross-functional initiatives

• Take full ownership of P&L for global business operations

• Lead strategic planning and execution to achieve scalable, accelerated growth

• Act as a key leader aligning international teams and ensuring operational excellence

Qualifications

• Proven experience in a senior leadership role (COO / Head of Business / similar)

• Background in SaaS, B2B tech, or platform business

• Experience in global expansion and managing cross-border teams

• Strong understanding of Customer Success and Business Development

• Strategic thinker with strong execution capability

• Excellent leadership, communication, and stakeholder management skills

• Fluent in Japanese (business level or above) and strong English communication skills

Benefits

• Opportunity to lead a fast-growing global SaaS business

• Strategic, high-impact leadership role

• Hybrid working arrangement

• Competitive salary and benefits

How to Apply

Please submit your updated CV via the website or contact us for more information.