PR/118621 | Sales Engineer (SaaS)

Pre-Sales

• Collaborate with the sales team to develop effective strategies for new customer acquisition.
• Prepare and deliver technical proposals and documentation.
• Create and execute product demonstrations.
• Conduct presentations and address technical inquiries during Q&A sessions.
• Support implementation and onboarding for new clients.

Post-Sales

• Deliver training sessions for existing customers.
• Provide technical support, including troubleshooting and usage guidance.

Partner Support

• Share technical knowledge of our products with partners.
• Assist partner sales teams with technical expertise.
• Respond to technical inquiries from partners.

Development

• Perform custom development for our SaaS platform using JavaScript and no-code tools.

Additional Responsibilities

• Act as the first point of contact during service incidents (e.g., outages).
• Support internal system development and operations.
• Participate in internal meetings and cross-functional projects.

• Minimum 3 years of experience as a Sales Engineer or System Engineer.
• Hands-on programming experience.

Language Skills

• English: Business level proficiency.
• Japanese (Would be advantage)

Business Experience

• Experience in system proposal and solution design.
• Previous work experience in a SaaS product company.
• Project management experience.

Technical Skills

• Proficiency in JavaScript.
• Familiarity with SaaS platforms and no-code tools.