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求人ID : 1466992 更新日 : 2024年11月01日

IT Application Assistant Manager (Business Analyst) 独占求人

採用企業 Well Known Luxury Brand Company
勤務地 東京都 23区
雇用形態 正社員
給与 700万円 ~ 900万円

ワークスタイル

リモートワーク・在宅勤務 フレックスタイム制

募集要項

This luxury brand is seeking an IT Application Assistant Manager (Business Analyst) to join our team and play a crucial role in enhancing our digital, clienteling, mobile, and mobile app solutions in align with the global IT strategy for our store business. As a Business Analyst in this role, you will be responsible for understanding business requirements, analyzing data, identifying trends, and providing actionable insights to drive improvements in client engagement, mobile experience, and running projects. This role is also responsible for providing prompt support to business users and maintaining systems in a healthy state. 

Main Responsibilities: 

  • Provide global IT strategy for digital, clienteling, mobile, and mobile apps to Japanese businesses and levarage that strategy to Japan businesses. In addition, collaborate with stakeholders across Japan business to gather and document detailed business requirements for clienteling, mobile, and mobile apps projects.
  • Lead global/local project management for digital, clienteling, mobile, and mobile app initiatives, including scope definition, timeline development, resource allocation, and risk management.
  • Develop and maintain detailed project plans, highlighting milestones, deliverables, dependencies, and resource requirements.
  • Communicate project progress, issues, and risks to stakeholders and senior management through regular status updates and reports.
  • Manage project budgets, tracking expenses and ensuring efficient resource allocation.
  • Respond to customer inquiries and technical issues promptly and professionally.
  • Troubleshoot and diagnose technical problems reported by customers, identifying root causes and implementing effective solutions.
  • Escalate critical issues to appropriate teams for further investigation and resolution.
  • Assist in creating and maintaining technical documentation, and knowledge base articles for support desk.

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル 流暢
日本語レベル 流暢
最終学歴 短大卒: 準学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

Required Qualifications/Primary Job Requirements:

  • Bachelor's degree in Business Administration, Information Technology, Project Management or a related field. PMP certification is a plus.

  • Proven experience as a Business Analyst, with a focus on digital, clienteling, mobile strategies, or mobile apps in a retail or similar industry.

  • Proven experience in project management, successfully delivering complex projects within scope, budget, and schedule.

  • Strong analytical skills with the ability to translate complex data into actionable insights.

  • Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders and interpersonal skills to facilitate collaboration and build strong relationships. 

  • Business level of English.

  • Problem-solving attitude and strategic thinking to address project challenges effectively.

  • Familiarity with mobile app development processes and user experience principles.

  • Knowledge and experience of Azure, Sales Force cloud, Database such as SQL server, Oracle and

    so on.

  • Strong vendor management and negotiation skills.

  • Excellent interpersonal skills and customer service skills.

  • Ability to present ideas in business-friendly and user-friendly language.

  • Highly self-motivated and directed.

  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

  • Extensive experience working in a team-oriented, collaborative environment.

勤務地

  • 東京都 23区

労働条件

雇用形態 正社員
給与 700万円 ~ 900万円
業種 アパレル・ファッション

職種

  • マーケティング・販促企画・商品開発系 > ブランド・プロダクトマネージャー
  • ICTスペシャリスト(IT・Web・通信系) > ビジネスアナリスト

会社概要

会社の種類 大手企業 (300名を超える従業員数) - 外資系企業