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Job ID : 1621714 Date Updated : November 10th, 2026

Customer service specialist wanted @ a growing fintech firm!

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary Negotiable, based on experience

Work Style

Flex Time

Job Description

Looking to be part of building the customer service department of a rapidly growing fintech company? We're working with one of the most unique fintech companies in the market that we think you'd want to hear more about:

About the Company

- A well established brand that is going through an exciting growth phase
- Chance to take part in building a new department within the company.
- They encourage their team to act independently and proactively. 


About You

- You have a background in customer service for individual (retail) customers at a retail securities firm.
- You are fluent in Japanese.
- You're excited by new projects and keen to expand your knowledge.

Why Apply?

- A unique chance to work with a friendly, collaborative team.
- A great opportunity to make the next steps in your career.
- Your efforts will have a direct impact on the company's performance.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Daily Conversation Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

Required Skills


- Customer service for individual (retail) customers at a retail securities firm
- Fluent Japanese
- Passion to learn.

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Software

Job Category

Company Details

Company Type International Company