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業務変革スペシャリスト
| Hiring Company | 大手外資生命保険会社 |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 7 million yen ~ Negotiable, based on experience |
Job Description
カスタマーサービス領域（新契約、保全、給付金/保険金、コンタクトセンター）のお客様体験の向上、オペレーション効率化を目的とした業務変革を主導いただきます。
戦略立案からプロジェクトの企画、推進、および関係者との連携まで幅広くご担当いただきます。
また、KPI管理や予算策定・予実管理などの業務にも携わっていただきます。
Employee Benefits:
Health Insurance (健康保険)
Pension Insurance (厚生年金)
Employment Insurance (雇用保険)
Workers’ Compensation (労災保険)
Annual Paid Leave (有給休暇)
Maternity leave (産休) and childcare leave (育休)
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
・Business Process Reengineering (BPR)およびプロジェクトの企画・主導の実務経験
・オペレーションの構造化を含むKPIや予算などの数値管理・報告に関する知識や経験
・部門横断的な業務や関係者との連携におけるコミュニケーション能力
・自ら課題を見つけ、ロジカルに解決するよう行動できる力
・ビジネスレベルの日本語
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 7 million yen ~ Negotiable, based on experience |
| Industry | Other |
