PR/124155 | E-Commerce Manager

Our client is a well-established multinational company in the consumer technology and IT accessories products industry, with a strong presence across Japan & Asia. The organization is continuously expanding its digital commerce business and is seeking an experienced professional to drive sustainable growth across key online sales channels.

• Develop and execute the overall e-commerce strategy to accelerate online revenue growth and market share across major digital platforms.

• Lead the planning and implementation of commercial initiatives, promotional campaigns, and online business activities to achieve sales and profitability targets.

• Monitor and optimize key business metrics, including revenue, traffic, conversion rates, customer acquisition, and return on investment (ROI).

• Manage relationships with marketplace partners and key stakeholders to maximize visibility, campaign effectiveness, and business opportunities.

• Collaborate closely with marketing, sales, supply chain, operations, and external agencies to ensure seamless execution of e-commerce initiatives.

• Oversee online merchandising, pricing and strategies, and product assortment planning.

• Ensure healthy inventory levels by coordinating demand forecasts and stock planning with relevant internal teams.

• Build, coach, and develop a high-performing e-commerce team, fostering a results-oriented and data-driven culture.

• Prepare and present business reviews, performance insights, and strategic recommendations to high management level.

• Bachelor's degree in Business Administration, Marketing, E-Commerce, Commerce, or a related discipline.

• Min. 5 years of experience in e-commerce, digital commerce, online retail, or marketplace business management, including 2 - 3 years leadership experience.

• Strong understanding of Indonesia's e-commerce ecosystem, including major marketplaces and social commerce platforms.

• Demonstrated success in delivering revenue growth, improving profitability, and achieving commercial targets through online channels.

• Hands-on experience managing promotional campaigns, online advertising programs, and marketplace performance initiatives.

• Strong analytical capabilities with the ability to interpret sales data, customer trends, campaign results, and brand success metrics.

• Proficiency in Microsoft Excel, reporting tools, and e-commerce analytics platforms.

• Strong communication and stakeholder management skills, with the ability to engage both local and regional business partners.

• Experience in consumer products, technology, electronics, lifestyle, FMCG, or retail-related industries will be an advantage.

• Fluent in English, both written and spoken.

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