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Job ID : 1618631 Date Updated : October 20th, 2026

PR/118800 | Helpdesk Engineer (Long Term Contract)

Location United Kingdom, London
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Company: Japanese Company

Position: Helpdesk Engineer (Long Term Contract)

Location: Central London 
Employment Type: Full-time (35 hours/week), Onsite
Salary: Up to £50,000/year
Start Date: ASAP
 

Responsibilities:
 

  • Provide IT support to our users in EMEA region.

  • Communicate with support vendor until case closure.

  • General IT administration and implementation on Windows server environment and MS365 portal.

  • IT element configuration including day-to-day service delivery.

  • PC, and mobile device management 

 

Requirements:

  • Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender.

  • Experience in licence administration and sysem administration

  • 6+ years of experience as IT support/Infrastructure engineer.

  • Basic understanding of IT Security and network/infrastructure.

  • Familiar with Japanese culture is a plus.

 

We regret to inform applicants that only shortlisted candidates will be notified. 

 

 

Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.

Privacy Policy Link: https://www.jac-recruitment.co.uk/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.co.uk/terms-of-use

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Fluent Level
Minimum Japanese Level Basic Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • United Kingdom, London

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry IT Consulting

Job Category