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Job ID : 1608118
Date Updated :
August 20th, 2026
Growing global company in Ebisu
POSM Account Manager Exclusive job
| Hiring Company | Global MPO/BPO |
| Location | Tokyo - 23 Wards, Shibuya-ku |
| Job Type | Permanent Full-time |
| Salary | 6 million yen ~ 8 million yen |
Work Style
Remote Work and WFH Casual ClothingJob Description
- Provide technical input and advice on print projects as required.
- Take briefs from the client including full specification details and deadline dates and manage from start to finish.
- Suggest alternative options and innovation where possible.
- Produce detailed specifications for internal and external clients based on client knowledge.
- Brief suppliers on client requirements.
- Deliver a high level of customer service.
- Monitor projects to ensure they are delivered to specification and on time.
- Ensure activity is recorded using the designated company tools.
- Maintain a full understanding of the broad range of HH Global's services and work closely with the internal departments.
- Implement new methods and procedures as required.
- Work as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting.
- Ensure invoicing procedures are followed.
- Able to attend meetings away from the client site as required.
- Press passing when required and often out of normal working hours.
- Work with Clients to identify new business opportunities.
- Agree and manage budgets and P+L’s.
- Ensure profit is maximised through analysis of performance.
- Deliver services to meet and exceed contracted SLA’s.
- Manage and monitor objectives to meet key business drivers.
- Ensure compliance with Regulatory and Company policies.
- Measure customer satisfaction and take appropriate action.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level (Amount Used: English usage about 25%) |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | High-School |
| Visa Status | Permission to work in Japan required |
Required Skills
- Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators).
- Experience in a client facing role is essential.
- Experience in liaising directly with clients and advising on campaign print/digital solutions is preferred.
- POS conceptual experience.
- Previous experience working in print/ print management/ print buying/ marketing print procurement essential.
- Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred.
- Leadership and management experience is desirable.
- Numerate with a strong commercial understanding.
- Ability to manage multiple projects simultaneously.
- Strong time management and prioritisation skills.
- Able to prioritise workload in a high energy environment.
- Has a high level of technical print knowledge with detailed understanding of different techniques.
- Experienced and confident with press passing.
- Is professional, courteous and calm under pressure.
- Has a project management mind-set.
- Process driven, with an eye to sales and business development.
- Approachable and confident to offer advice in meetings.
- Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations.
- Knowledge of Microsoft office and Google Apps is preferred but not essential.
Job Location
- Tokyo - 23 Wards, Shibuya-ku
- Yamanote Line, Ebisu Station
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 6 million yen ~ 8 million yen |
| Salary Bonuses | Bonuses paid on top of indicated salary. |
| Work Hours | 8hrs per day |
| Holidays | 15+ |
| Industry | Publishing, Printing |
Job Category
- Sales Jobs > B2B Sales Jobs
- Sales Jobs > Inside Sales Jobs
- Logistics and Supply Chain Management Jobs > Purchasing, Procurement Jobs
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
| Non-Japanese Ratio | Majority Japanese |
