PR/087495 | Japanese Bilingual Client Specialist

POSITION SUMMARY

In this position, you will support client relationship management within a financial institution by ensuring accurate processing of financial transactions, maintaining client records, and facilitating effective communication between clients and internal departments.

RESPONSIBILITIES

• Act as a liaison between clients and internal teams to ensure timely and accurate processing of banking transactions, including loans, foreign exchange, and deposits

• Collect, verify, and maintain client documentation and profiles

• Manage and upload digital records into internal systems, ensuring accuracy and completeness

• Support client onboarding and account maintenance activities

• Coordinate with internal stakeholders to address client inquiries and deliver high-quality service

• Provide backup support to team members to maintain operational efficiency

• Ensure compliance with regulatory requirements and maintain confidentiality of client information

QUALIFICATIONS

• Prior experience in a professional office environment (financial services preferred)

• Proficiency in Microsoft Office 365 (Outlook, Excel, Word)

• Strong attention to detail and organizational skills

• Effective verbal and written communication skills

PREFERRED REQUIREMENTS

• Bilingual proficiency in Korean; conversational Japanese is a plus

• Ability to manage multiple tasks in a fast-paced environment

• Familiarity with financial products, client documentation, and regulatory requirements

   

LOCATION　Los Angeles, CA (Hybrid work available)

SALARY　USD 64,000-75,000 

BENEFITS　Medical, dental, vision, 401K and others