Solution Specialist

【求人No NJB2394990】
The Solution Specialist will provide technical sales support mainly for the IDS （Industrial Data Solutions） product portfolio including industrial networking remote access IIoT and secure connectivity solutions.
You will work closely with sales technical services distributors customers/end users and global product/support teams to identify customer needs propose suitable solutions conduct product demonstrations support customers’ evaluations and contribute to business development activities in the Japanese market.

Key Responsibilities:
・Technical Sales Support
・Work closely with sales to support technical proposals to customers
・Understand customers’ challenges applications network configurations and implementation requirements
・Provide technical explanations of the IDS products and support product selection and configuration proposals
・Assist in preparing customer presentations technical materials and proposal documents
・Technical Responsibility for the IDS Product Portfolio
・Develop a deep technical understanding of the overall IDS products and apply it to proposals for the Japanese market
・Address customer challenges related to industrial remote access data collection IIoT network connectivity and OT cybersecurity
・Customer and Distributor Support
・Provide technical sales support to distributors system integrators and end users
・Deliver technical explanations during customer visits online meetings exhibitions seminars and other events
・Market Development and Sales Promotion Support
・Work with the sales team to support the identification and development of new customers as well as upselling opportunities with existing customers
・Collect information on IDS product applications target customers and competitors in the Japanese market
・Conduct product training internal study sessions and distributor training
・Support exhibitions seminars campaigns and marketing activities from a technical perspective

Requirements：
3+ years of experience as a Pre Sales Sales Engineer FAE Network engineer Support engineer etc.
Basic knowledge of Ethernet TCP/IP L2/L3 networking and related to products such as routers ethernet switches wireless gateways VPNs and firewalls
Business level Japanese communication skills
Basic English skills both reading and writing
Ability to understand technical documents in English
Self management skills
Ability to adapt to a fast changing environment
Basic proficiency in Microsoft Office applications （Word Excel and PowerPoint）.
Availability for domestic business trips
Driver's License （Able to drive）

Preferred Skills:
IT and network knowledge. CCNA or equivalent network engineering certification is preferred.
Factory automation skills and knowledge （Basic FA knowledge industrial network protocol and OT network/secure connectivity）
Experience working with manufacturing customers machine builders or system integrators
Experience giving technical presentations training or seminars
Business level English skills