Business Development Manager ・ Travel Retail Japan

【求人No NJB2394328】
Main Mission: As part of the development of the Travel Retail in Japan Diptyque is recruiting a Business Development Manager to manage several strategic operators in the region. Your role will be to maximize sales across Travel Retail points of sale contributing to revenue growth market share increase and strengthening the brand’s positioning by building strong relationships with our partners. You will report directly to the Travel Retail Director based in France.
This position is based in Tokyo Japan and requires frequent travel （approximately 60%）.

Key Responsibilities
◇Retail Sales Development
・Define annual and monthly sell out objectives in collaboration with the Travel Retail Director
・Monitor retail performance through KPIs optimize stock levels and assortment.
・Conduct monthly sales analysis by operator and category.
・Maintain strong relationships with Travel Retail operators and store managers.

◇Management Supervision
・Recruit supervise and support Beauty Consultants （BCs） across the region.
・Set monthly objectives per BC and per point of sale.
・Act as the main point of contact for BCs.
・Analyze sales and provide recommendations to boost revenue and brand visibility.

◇Training Coaching
・Deliver product training to BCs.
・Identify training needs in collaboration with the Training Department.
・Train and coach BCs generic staff and promoters during animations.
・Organize dedicated seminars for BCs.

◇Merchandising
・Implement the annual animation plan across the region.
・Ensure compliance with Diptyque merchandising guidelines in all points of sale.
・Monitor stock levels and assortment.
・Train BCs and store managers on merchandising policies and ensure reporting.
Operator Relations
・Build strong relationships with operators and store managers.
・Provide regular field reporting.
・Negotiate additional spaces and propose initiatives to increase brand visibility.
・Participate in the organization of TFWA Cannes a key event in the Travel Retail industry.

◇Strategic Competitive Intelligence
・Identify new brands launches and competitive trends.
・Detect opportunities for opening new points of sale.
・Analyze consumer needs to anticipate market developments.

◇Experience/Skill
Experience:
Minimum 3 years in Travel Retail or retail ideally in luxury fragrance and beauty.

Skills:
・Strong adaptability in a constantly evolving environment.
・Excellent interpersonal and intercultural skills.
・Field oriented and results driven.
・Managerial skills and analytical mindset.
・Organization rigor and attention to detail.
・Autonomy and team spirit.
・Proficiency in Microsoft Office tools （PowerPoint Excel Word）.
・Languages: Fluent Japanese and English; French is a strong asset.