PR/087386 | Robotics Field Service Engineer

Responsibilities

• Lead onsite setup, configuration, and integration of autonomous robotic platforms within customer manufacturing environments to support successful deployment and scaling.

• Provide technical guidance and training to customer teams, enabling effective operation and long-term adoption of the technology.

• Diagnose and resolve complex system issues, perform repairs, and establish preventative and predictive maintenance approaches to ensure system reliability.

• Collaborate with customer stakeholders and internal teams to manage project progress and maintain high satisfaction throughout implementation.

• Document system performance, technical issues, and deployment outcomes, and communicate insights to engineering teams for continuous improvement.

• Serve as a key technical representative, supporting the transition from initial proof-of-concept phases to full commercial integration.

Qualifications

• At least 7 years of hands-on experience in field engineering, robotics, or industrial automation.

• Bachelor’s degree or higher in mechanical, electrical, robotics engineering, or a related technical field.

• Strong ability to troubleshoot and maintain complex electromechanical systems, including use of diagnostic tools.

• Experience leading small teams or mentoring junior engineers in dynamic environments.

• Clear communication and technical documentation skills, with the ability to convey complex concepts effectively.

• Willingness to travel frequently to customer sites, occasional international travel.

• Commitment to maintaining high standards of safety and compliance in industrial environments.

• Familiarity with automotive manufacturing processes or factory optimization is an advantage.

• Experience with CAD tools, Microsoft Office, and robotics-related software is preferred.

• Exposure to international business environments, trade shows or multilingual abilities is a plus.

Location 

Midwest, U.S. (Remote) *travel frequently to customer sites (up to 50%+) 

Benefits

• Competitive compensation aligned with experience

• Health, dental, and vision insurance coverage

• Paid time off and company holidays

• Reimbursement of business-related travel expenses

• Opportunities for international training and collaboration with global teams

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