PR/160668 | IT ASST MANAGER / MANAGER (with an established manufacturing company)

Company Overview 

Our client is an established manufacturing company in Pasir Gudang, Johor. They are looking for a hands-on and experienced IT Manager / Assistant Manager to oversee and manage IT operations in a manufacturing environment. This role is responsible for ensuring reliable system performance, network stability, and data security while supporting business operations and driving IT improvements.

Key Responsibilities

• Oversee overall IT operations, including infrastructure, systems, networking, and cybersecurity.

• Implement, maintain, and troubleshoot IT systems to ensure smooth and efficient operations.

• Provide end-user support while ensuring minimal system downtime and high system availability.

• Manage IT infrastructure including internet connectivity, network devices, and firewalls to ensure optimal performance.

• Perform system updates, backups, maintenance, and routine housekeeping activities.

• Set up desktops, laptops, and related IT equipment, and provide technical support to users.

• Liaise with vendors, suppliers, and distributors on IT-related procurement, system support, and service delivery.

• Monitor and track IT assets, including hardware movement and software license compliance.

• Support the implementation of IT projects and carry out IT-related administrative and reporting tasks.

• Maintain and support CCTV systems and door access control systems.

• Ensure compliance and support implementation of Food Safety Systems (e.g., HACCP, GMP, FSSC 22000, BRC, IFS, HALAL).

• Perform any other duties as assigned by management.

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.

• Minimum 5–8 years of relevant IT experience, preferably in a manufacturing environment.

• Strong knowledge of IT infrastructure, networking, cybersecurity, and system administration.

• Hands-on experience in troubleshooting hardware, software, and network issues.

• Familiarity with firewall management, backup systems, and IT security practices.

• Experience in vendor management and IT procurement processes.

• Knowledge of CCTV, access control systems, and basic facility-related IT systems is an advantage.

• Exposure to food safety system requirements (HACCP, GMP, etc.) is a plus.

• Strong problem-solving, analytical, and organizational skills.

• Able to work independently with strong sense of responsibility and urgency.

• Good communication skills and ability to support users at all levels.

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