PR/119817 | Regional Admin

Location : Bangkok

Job Responsibilities

• Prepare quotations for spare parts and service contracts for customers in the SEA region.

• Record contracts in the CRM system and update internal trackers upon receiving customer purchase orders.

• Handle customer inquiries, follow up on issues, and resolve disputes when necessary.

• Maintain and update databases in the system.

• Generate invoices, credit notes, and other contract-related documents.

• Coordinate with HQ logistics for distributor order arrangements.

• Issue invoices according to customer requirements.

• Produce weekly and monthly reports as needed.

• Manage travel arrangements for the Service team.

• Support ad-hoc administrative tasks when required.

Preferred Qualifications

• Bachelor’s degree or equivalent.

• Minimum of 2 years’ experience in administration or customer service.

• Strong numerical accuracy and attention to detail.

• Proficiency in SAP and CRM systems (or similar platforms).

• Advanced Microsoft Excel skills, including VLOOKUP and Pivot Tables.

• Ability to work independently with minimal supervision.

• Excellent communication and interpersonal skills.

• Fluency in both English and Mandarin (spoken and written) for customer interaction.

• Must be based in Bangkok.