PR/118859 | IT Staff / IT Admin (Japanese Speaking N3+)

Our partner is an international company is seeking an IT Staff to support office IT operations and infrastructure. This role will be responsible for setting up and maintaining IT systems while providing daily support to business and creative teams in a fast-paced environment.

• Manage PCs, IT equipment, and software throughout their lifecycle (procurement, setup, maintenance, disposal)

• Administer Microsoft 365 accounts, licenses, permissions, and basic security settings

• Provide daily IT helpdesk and end-user support to office staff

• Set up and maintain office IT infrastructure, including network, firewall, switches, and NAS

• Monitor and troubleshoot basic network performance and stability

• Coordinate with building management, external IT vendors, and service providers

• Ensure IT operations align with global IT policies and standards

   

Qualifications & Requirements

• 1–4 years of experience in IT helpdesk support and end-user troubleshooting

• Strong knowledge of networking fundamentals and IT infrastructure

• Hands-on experience with PC setup, hardware support, and IT asset management

• Ability to work independently as well as collaborate effectively with external vendors

• Good communication skills with the ability to manage tasks and priorities independently

• Proactive, flexible, and adaptable to working in a newly established office environment

• Good English communication skills, both written and verbal.

• Able to communicate in Japanese language.

Additional Advantages

• Passion for gaming or prior experience in the gaming industry is a strong advantage