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Portuguese Language Customer Support（ポルトガル語ネイティブレベル）
| Hiring Company | 外資系購入代行会社 |
| Location | Osaka Prefecture, Osaka-shi Chuo-ku |
| Job Type | Permanent Full-time |
| Salary | 3 million yen ~ Negotiable, based on experience |
Job Description
｜Main Duties
- Handling multilingual customer inquiries (only via chat)
- Cooperation and reporting with other teams when handling complaints.
- Management of remote operators (part-time staff).
- Other related duties (e.g., translation).
｜Benefits
・Complete social insurance
(workers’ compensation, employment, health, welfare pension)
・Business casual dress code
・Training system (job-specific, level-specific training)
・Japanese/English lessons
・In-house club activities (karaoke, day camp, etc.)
・Monthly company events
・Free tea and coffee
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Other Language | Portuguese - Native |
| Minimum Education Level | Technical/Vocational College |
| Visa Status | Permission to work in Japan required |
Required Skills
｜Must-Have Skills
- Portuguese: Native level
- Japanese proficiency at or above N2 level on the Japanese Language Proficiency Test (JLPT) *No qualification required
- Business-level English proficiency (TOEIC 800 or above) *No qualification required
｜Preferred Skills
- Translation experience
- Work experience in a small or medium-sized business
- Experience in the cross-border e-commerce industry or customer support
- Basic knowledge of HTML
- Other language skills
Job Location
- Osaka Prefecture, Osaka-shi Chuo-ku
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 3 million yen ~ Negotiable, based on experience |
| Work Hours | ・フレックスタイム – 10:00～16:00のコアタイム、 最大2時間の昼食付き ※研修中は 9:15～18:15 |
| Holidays | ・週休二日制 ・年末年始休暇 ・年間有給休暇 ・長期連続休暇取得可 |
| Industry | Distribution |
Job Category
- Customer Service, Secretary and Administration Jobs > Customer Service, Customer Success Jobs
- Customer Service, Secretary and Administration Jobs > Call Center SV, Leader, Manager Jobs
- Customer Service, Secretary and Administration Jobs > Other (Customer Service, Secretary and Administration)
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
