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Desktop Suppport Engineer
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 5.5 million yen ~ 7 million yen |
Job Description
• Perform Level 2 troubleshooting, support, and incident management for user computers, mobile phones (iPhone & iPad), accessories, and related technical infrastructure per the client's SLA.
• Provide technical support for desktop/laptop PCs, mobile phones, printers (SFP/MFP/Label Printer/Barcode Scanners), monitors, server/network equipment, and other hardware in both office and manufacturing environments.
• Coordinate with Level 1 Helpdesk engineers to ensure ticket resolutions within SLA timelines.
General Requirements
| Minimum Experience Level | Over 6 years |
| Career Level | Mid Career |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Native |
| Minimum Education Level | Technical/Vocational College |
| Visa Status | Permission to work in Japan required |
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 5.5 million yen ~ 7 million yen |
| Industry | IT Consulting |
