PR/087289 | Client Relationship Specialist (Bilingual Japanese–English or Korean–English)

COMPANY OVERVIEW
A leading global bank is seeking a Client Relationship Specialist (Bilingual Japanese–English or Korean–English).

RESPONSIBILITIES

• Serve as a liaison between clients and internal teams to ensure timely and accurate processing of customer banking transactions including but not limited to uncommitted/committed loans, foreign exchange, all types of deposit booked in New York Branch
• Collect, retrieve, verify, and update client profile documents, including company information, authorized signers/users, and product-specific access rights.
• Upload and manage digital files in the internal system, ensuring completeness and accuracy.
• Provide back-up support to other staff members to maintain department productivity standards
• Provide support related to client onboarding and maintenance.
• Coordinate with the related to resolve client inquiries and ensure service excellence.
• Maintain confidentiality and adhere to compliance standards in all client interactions.
   

REQUIREMENTS

• Prior experience in a professional office environment; banking or financial services experience preferred.
• Proficiency in Microsoft Office 365, especially Outlook, Excel, and Word.
• Strong attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Bilingual proficiency in Korean and conversational-level Japanese is considered a plus.
   

SALARY & Benefits

USD $65,000 - $75,000+ Performance Bonus

This company offers a competitive total rewards package.

OTHERS

Work location: Los Angeles, CA

*This is a hybrid position. 

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