PR/119443 | HRIS Specialist

HRIS Superuser

Role Overview 
The HRIS Superuser is responsible for the day-to-day administration, optimization, and continuous 
improvement of the organization’s Human Resources Information System. This role plays a critical part in 
ensuring the HRIS effectively supports HR operations, strategic initiatives, and delivers a high-quality 
employee and benefits experience across multiple countries. 

Job Responsibilities:
•  Partner with internal teams and external vendors to gather business requirements and lead system planning, development, testing, and deployment activities. 
•  Configure, maintain, and optimize the HRIS to support global and regional HR processes. 
•  Develop and maintain standard and ad-hoc HRIS reports to support data-driven HR decisions. 
•  Translate complex, multi-country business needs into clear functional and technical system requirements. 
•  Coordinate system implementation activities, including configuration, data migration, and user acceptance testing. 
•  Design and deliver user training to ensure effective system adoption and ongoing proficiency. 
•  Act as the primary contact for HRIS inquiries, providing guidance and support to regional HR teams. 
•  Monitor system performance post-implementation and manage issue tracking through to resolution. 
•  Contribute to and lead continuous improvement initiatives related to HR systems and processes. 
•  Ensure data accuracy, data governance, system security, and compliance with data protection regulations. 
•  Maintain consistent communication with global and regional stakeholders to ensure alignment and best practices are followed. 
•  Stay informed on HRIS trends, enhancements, and emerging technologies. 

Qualifications:
•  Hands-on experience administering or supporting an HRIS in a multi-country or regional environment. 
•  Proven experience managing user access, system permissions, reporting, and troubleshooting. 
•  Strong understanding of HR processes and HR data. 
•  Experience providing user support and delivering system training. 
•  Excellent command of English (written and spoken). 
•  Familiarity with SAP SuccessFactors or similar HRIS platforms is a strong advantage.