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PR/119317 | Air Import CS
| Location | Thailand, Bangkok |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Air Freight Import Customer Service
Company: Freight Forwarder
Location: Free Zone, Suvarnabhumi International Airport
Salary: 25,000 – 50,000 THB (Negotiable)
Job Description
- Manage airfreight import operations, including documentation, billing, and month‑end closing.
- Coordinate with airlines, cargo terminals, customs, transporters, overseas agents, and internal teams to ensure timely delivery.
- Handle customer inquiries, urgent issues, and provide clear communication via phone and face‑to‑face interactions.
- Update shipment status proactively, highlight delays/changes, and resolve issues before they escalate.
- Respond to all inquiries promptly with accurate information and solutions.
- Maintain a positive, service‑minded attitude while supporting customers and resolving complaints.
Job Requirements
- 1–5 years’ experience in airfreight import operations/customer service.
- Good English communication (spoken & written).
- Knowledge of Incoterms, Thailand shipping procedures, and freight forwarding.
- Experience with CargoWise One (CW1).
- Process‑oriented, good attitude, and a team player.
Interested candidates, please send your resume in English to us.
JAC Personnel Recruitment Ltd
10F Emporium Tower, 622 Sukhumvit Soi 24, Klongton, Klongtoey, Bangkok 10110
Contact: K. Napaphach
Office Number: 066-097-2958
Time: 9:00 AM – 6:00 PM
Website: https://www.jac-recruitment.co.th
#LI-JACTH
#citybangkok
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.th/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.th/terms-of-use
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Thailand, Bangkok
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Logistics, Storage |
