Sales Support Manager (Modified Plastic) - Tokyo

My client is based in Tokyo and they are globally preeminent supplier of advanced materials. Based on research, manufacture, sales and services of innovative materials, they provide new solutions to create a safer, more comfortable and convenient life.

With its good environmental friendliness and excellent performance, their materials are exported to over 130 countries and regions, serving more than 1,000 well-known companies around the world.

They committed to solve the increasingly serious environmental problems our planet is facing, and they are following the principles of sustainable development, eager to find a balance between economic, environmental and social sustainability.

They are looking for a Japan Sales Support Manager who will be responsible for:

• The sales team daily business data statistics, collation and analysis, support monthly, quarterly performance tracking, assessment and settlement work; As a communication window between the sales team and internal departments (such as finance, supply chain, products, legal, etc.), responsible for business coordination, information transmission and matter follow-up;

• Responsible for collecting and sorting product issues and customer feedback submitted by the sales team, coordinating with relevant departments to promote problem solving and conduct closed-loop follow-up; Cooperate with sales team to complete contract management, including contract process promotion, internal approval, system entry, filing management and related marketing support;

• Provide daily operational support to the sales team, including data preparation, process coordination, system support and other support work; Assist in optimizing sales support and business processes to improve the overall operational efficiency of the sales team; Complete other related work assigned by superior.

Requirements:

• 3-5 years experience in Japan-based sales support / sales operations / business support / customer support within the Life Science/Semiconductor/Chemical or related industry.
• Proficient in Excel (data statistics, consolidation and basic analysis); able to handle daily business-data tasks.
• Strong cross-department communication and coordination skills; can interface with sales teams and internal stakeholders.
• Detail-oriented, highly responsible, capable of multi-tasking and meeting deadlines.
• Basic understanding of contract workflows; able to assist in contract management, internal approvals and system operations.

Preferred Qualifications

Bachelor’s degree or above, any major