PR/095505 | Senior Relationship Manager (Large Corp)

Company and Job Overview

JAC’s client is a leading commercial bank in Vietnam seeking a Senior Relationship Manager Location: Ho Chi Minh City

Job Responsibilities

• Develop and maintain strong, sustainable relationships with customers.

• Build, manage, and strengthen long-term relationships with customers in the assigned portfolio to gain deep customer insights, identify business opportunities and risks across their value chains, and enhance overall customer value.

• Act as a trusted advisor by proposing tailored financial solutions, serving as the primary funding arranger, and positioning the bank as the main transaction bank for customers and their related value chains.

• Collaborate closely with Product Divisions, RBG Division, and Support Functions to capitalize on business opportunities while effectively managing risks for assigned customers.

• Enhance customer understanding to deliver effective and customized solutions.

• Coordinate with the Economic Sector to define and implement Customer Value Propositions (CVP).

• Develop Account Customer Plans (ACP), action plans, and execute customer consultation strategies.

• Manage customers effectively on a portfolio basis.

• Manage, expand, and optimize relationships within the assigned customer portfolio, primarily customers with diverse financial needs, ensuring achievement of targeted Total Operating Income (TOI) while maintaining strong asset quality.

• Prepare, submit, and present credit proposals to the Credit Committee for approval, where applicable.

• Conduct regular portfolio reviews to identify early warning signals and potential risks; work with line managers and relevant stakeholders to develop and implement appropriate risk mitigation plans.

• Coordinate with relevant divisional departments to support inspections, audits, and control activities as required.

• Proactively contribute ideas and recommendations related to business development and risk management, and collaborate with relevant departments to execute these initiatives.

• Maintain and strengthen relationships with customer stakeholders at leadership, management, and operational levels.

• Participate in divisional and bank-wide projects and initiatives as assigned by management.

• Implement the unit’s Business Continuity Plan (BCP) in accordance with the bank’s regulations.

• Ensure full compliance with internal policies, procedures, guidelines, and applicable laws.

• Participate in training and capacity-building programs and develop a personal career development roadmap.

• Understand and consistently apply the bank’s corporate values, culture, and behavioral standards.

• Perform other duties as assigned by management.

Job Requirements

• Minimum 12 years of experience in the finance and banking sector, including at least 10 years in management roles.

• Strong and comprehensive understanding of banking regulations, corporate legal frameworks, internal policies, procedures, and corporate banking products.

• In-depth knowledge of market dynamics, corporate client operations, and key industries and sectors supported by the Corporate Banking Division.

• Fluent English proficiency, with a TOEIC score of 650 or above or an equivalent qualification.

• Bachelor’s degree in Banking, Finance, or a related economics discipline.

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